Frequently Asked Questions

Showerhead

The difference lies in the diameter of the showerhead. AS 9000 Showerhead has a diameter of 8cm, while AS 701 has a diameter of 11.5cm. Therefore, the AS 701 model is more suitable for use with strong water pressure.
Aroma Sense - Showerhead Handheld Kids Series diameter size is 4,6cm, Aroma Sense - Showerhead Handheld - Medium AS9000 diameter size is 8Cm, Aroma Sense - Showerhead Handheld - Showerhead 701 diameter size is 11,5Cm, Aroma Sense - Showerhead Handheld - Showerhead 801 diameter size is 8,6Cm, Aroma Sense - Arofix Grand diameter size is 11,5cm, and Aroma Sense - Showerhead Handheld - Showerhead Mist diameter size is 8Cm.
You can easily replace your old shower with our product because it is simple to remove and attach. We provide a diameter size guide for each showerhead to ensure a perfect fit.
The Oceantial showerhead is crafted from high-quality stainless steel. Its built-in water filter effectively removes rust and possesses antibacterial properties. The optimal water pressure ensures a strong yet gentle flow. Showers from the brands available at Oceantial are designed not only for bathing but also to ensure the water quality is excellent for skin and hair care, as well as providing a relaxing experience. This is made possible by adding microfiber filters, antibacterial features, and aromatherapy in the showers from the brands offered at Oceantial.

Home appliance

For PR 303, the compatible faucet should have an external thread diameter of 2.2 cm. As for PR 100, the compatible faucet should have an external thread diameter of 2.2 cm and an internal thread diameter ranging from 2.0 cm to 2.4 cm.

Filter & Aroma Tube

Lemon, Lemon Mango, Vanilla Coconut, Jasmine, Rose, Pine, Phytoncide, Neutral, Eucalyptus, Lavender
The antibacterial can be used for a duration of 1-2 years.

If the showerhead is not too dirty, you can clean it by simply letting water flow over it while rotating it. This will help remove any light dirt or residue from the surface of the showerhead.

The second method is to soak the showerhead in water for at least 5 minutes. After soaking, rinse the showerhead with hot or warm water to further clean it.

If the showerhead is heavily soiled, you can use a specialized cleaning solution (such as a non-scrub or liquid-based cleanser). Follow the instructions provided on the cleaning product packaging. After using the cleaning solution, be sure to rinse the showerhead thoroughly with clean water to remove any residue from the cleanser.

The PRM filter is designed to filter out impurities in the water. The frequency of replacing the filter depends on the water quality in each area. If the water quality is very poor, the filter may need to be replaced more frequently.

On the other hand, the PRC filter is designed to filter out impurities, turbid water, odor, and metals in the water. This filter can last up to 12,000 liters of water, or approximately 4 months, when used for showering with an average consumption of around 100 liters of water per day.

The microfiber filter should be replaced when its color has turned black or brown, and when the water spray from the shower becomes weaker.

Filter & Aroma Tube

Currently, we do not provide an official guarantee for this product. However, we provide an unboxing video as a usage guide. If there is damage to the product, you can contact our admin for further assistance.

Shipping

Oceantial products can be ordered via our official e-commerce at Shopee, Tokopedia, TikTok Shop, or through our official WhatsApp contact listed below.

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Become part of the reseller network and benefit from our products.

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